How do I fix a bluetooth connection issue? (Android)

If you are experiencing issues in connecting Halo Sport to your Android device via Bluetooth, follow these steps:

1)  Make sure your Android Device and Operating System are supported

What if my Android device isn't explicitly supported? 

2) Close out of the Halo Sport App.

3) Press and hold the power button for ~7 seconds. Release the power button after the indicator light fades and then starts to blink quickly.

4) Cycle Bluetooth power on the Android device.

5) Re-open the Halo Sport App and re-connect to the Halo Sport headset. 

For more help, watch this video (Link).

 

tags: BLE, Bluetooth device, pair, pairing, connect, connection, coupling, link, Android OS, Google Pixel, Samsung Galaxy, HTC, LG Nexus, smart phone, smartphone, mobile device

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