What do I do if Halo Sport does not charge?

Problem Solution
The indicator light is not orange when plugged in If the Halo Sport headset has not been charged for a long period of time, it may take up to 20 minutes for the headset to turn on and show the orange indicator light, indicating charging.
The USB port or outlet is faulty

If the Halo Sport indicator light is not showing a solid orange color when the charger is plugged in, check to make sure the Micro-USB cable is correctly plugged into the headset and into the Halo Sport USB Charger. Please note if the indicator light is solid green, the headset is fully charged. 

How do I charge Halo Sport?

The headset is not connected securely to the charging cable Unplug the Micro-USB from your Halo Sport headset, wait 5 seconds and plug it back in.
The headset is malfunctioning  When in doubt, it does not hurt to restart the headset. How do I reset my Halo Sport?

If you have tried all the solutions, but still can not get Halo Sport to charge, contact Customer Support


tags: battery life, USB charger, charge, charging, recharge, recharging, power outlet, aren't, isn't, not, won't, working, issues, malfunction, problem, damaged, broken, defective

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