Before beginning a Neuropriming session with Halo Sport 2, you'll need to establish good contact between the headset and your head. The video below describes the basic steps needed to get good contact.
For more detailed instructions, we recommend reading pages 8-12 of the Halo Sport 2 Owner's Guide.
As you adjust the headset, the “Contact strength” percentage on the “Adjust your headset” screen will indicate how close you are to getting good contact. If the contact strength is changing but not quite 100%, try adding more water to your Primer nibs. If the contact strength is stuck at 0%, check to make sure that your Primer band is installed correctly. The arrow on the back of the Primer band (outlined in green) should line up with the recessed arrow on your headset. Once you’ve inserted the band, press it against the headset and check the alignment lines to verify that the band is centered:
Note: If your Neuropriming session pauses due to lost contact, your Neuropriming session will automatically resume once you re-establish good contact.